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June 12, 2018
2:00 PM EDT - 3:00 PM EDT
This year Tableau has sharpened its focus on customer success. Specifically, the customer experience as it relates to adoption of our products from departmental to enterprise levels.
The state and local government team at Tableau added to its ranks and has become even more focused individually, to which we have given the title, Enterprise Architect. This individual serves as a strategic advisor to customers across key lines of business for Tableau. This includes state departments of transportation, health and human services, and flagship education institutions. The purpose is to help unite them and learn from each other’s success with Tableau.
The SLED Enterprise Architect has a catalog of offerings that can help Tableau users promote wide scale usage and adoption of our technology by sharing with users the depth and breadth of expertise in analytics in the user's domain.
Attendees joined us to learn how the Enterprise Architect can play a strategic role at their agency, how to take advantage of those services, and end up with outcomes, such as:
- Well-defined Tableau use cases and associated dashboards
- Server deployment assessment
- Survey of the readiness of your user base
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