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May 01, 2018

2:00 PM EDT - 3:00 PM EDT

In this webinar Incapsulate shared their solution, showed how it was developed, and discussed how city and state agencies can use Tableau to drive better day-to-day citizen services.

Teaming with Incapsulate, the Department of Public Works (DPW) developed a 311 dashboard designed to answer four questions:
  1. What’s on our plate now?
  2. How efficiently are we responding to service requests?
  3. What trends do we need to have our eyes on?
  4. What’s coming around the corner that we need to prepare for?

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